Email Setup for Wenmar1

Setting up your email on the WenMar1 Server

Your Email and Password

First, be sure you have your email and password handy. In all prompts you will use your full email address. If you’re having Authentication issues, double checking your Email and Password is the first step!

Email you@yourdomain.com
Password *Your Password*

Accessing Webmail
Many people prefer to access their email from Webmail. To do so, simply visit the Webmail URL for your domain.

Webmail Address webmail.yourdomain.com

Setting Up Email in a Desktop Program
To set your email up in Outlook, Thunderbird, MacMail or other app, be sure you configure it using the following settings.

Incoming Mail Server:

Incoming Mail Server mail.yourdomain.com
Email you@yourdomain.com
Password *Your Password*
SSL Ports

Use these SSL ports if your website is using HTTPS.

IMAP: 993

POP: 995

non-SSL Ports

Use these ports if your website is NOT using HTTPS.

IMAP: 143

POP: 110

Authentication Normal Password

IMAP or POP?
IMAP and POP are different mail protocols. Generally speaking most people use IMAP, as it leaves a copy of your mail on the mail server so that you can access your inbox from multiple devices – say if you have an iPhone and a Laptop, and want to be able to access your mail from both. POP, however, downloads the mail to your inbox and removes it from the server, so it would not be possible to sync your mail across multiple devices.

Outgoing Mail Server:

Outgoing Mail Server mail.yourdomain.com
Email you@yourdomain.com
Password *Your Password*
SSL Ports Use these SSL ports if your website is using HTTPS.

SMTP: 465

non-SSL Ports

Use these ports if your website is NOT using HTTPS.

SMTP: 587

Alternate SMTP: 25

Authentication Normal Password

Common Problems

Most email connection issues are caused by incorrect configurations. If you’re having trouble, try the following steps to troubleshoot your connection.

  1. Can you log into webmail?
  2. Are you using your FULL email address as your username, and is your passsword correct?
  3. Are you using the correct ports for your incoming and outgoing mail?
  4. Are you connecting to SSL Ports when your website does not have an SSL Certificate (https)?
  5. Is your outgoing mail server using port 587? Try Port 25 instead.
  6. Is your outgoing mail server using TLS when TLS is not enabled?
  7. Are you connecting over ‘Normal Password’?